What data is backed up and restored
We’re rolling out a new backup and restore experience for a limited number of customers on the Enterprise plan through an open beta program.
Backup and restore isn’t available in the Atlassian Government environment.
When you back up or restore your data, not all apps and entities are included. The following tables list the app data types that are currently supported and those that aren’t.
✅ Data that’s backed up
❌ Data that’s not backed up
Data included in backup and restore
Jira data |
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✅ Jira issues and field content: |
✅ Board and Sprint data |
✅ Users and user group settings |
✅ Comments |
✅ Media files: |
✅ Project configuration data: |
✅ Advanced Roadmaps |
✅ Jira Service Management customers and organizations |
✅ Jira Product Discovery (Partially backed up) |
✅ Assets in Jira Service Management (Currently available to some customers as part of an early access program) |
❌ Automation rules |
❌ Marketplace apps |
❌ Jira Service Management features powered by Opsgenie: |
❌ Operations in Jira Service Management |
❌ Forms in Jira Service Management |
❌ Virtual service agent in Jira Service Management |
Confluence data |
✅ Users and groups |
✅ Space types: |
✅ Space details: |
✅ Space data: |
✅ Page/blog data: |
Entities and permissions: |
❌ Users and groups permissions settings |
❌ Space data: |
❌ Whiteboards |
❌ Databases |
❌ Page/blog data: |
❌ User profiles: |
❌ Team calendars |
❌ Marketplace apps: |
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