Tag apps to enable HIPAA

Who can do this?
Role: Organization admin
Atlassian Cloud: Standard, Premium, and Enterprise plans for Jira, Jira Service Management, and Confluence
Atlassian Government Cloud: Not available

By tagging your apps, it helps us identify which apps contain Protected Health Information (PHI). Only PHI in tagged apps will be protected in accordance with HIPAA requirements and covered under the BAA.

When you tag(or untag) an app within the Jira family, it will automatically tag(or untag) all other Jira apps on the same site. It's important to note that tagging your apps may affect some app functionalities. For example, email and push notifications might be redacted to exclude any potential PHI.

To support you in using our apps in a HIPAA-compliant manner, we have provided an Implementation Guide that equips you with the necessary knowledge.

How to tag your apps

  1. To tag your apps, go to admin.atlassian.com, select Settings > Compliance.

  2. Then select Health Insurance Portability and Accountability Act (HIPAA).

  3. From the HIPAA dashboard, select Tag apps.

  4. Select the app instances you want to tag to enable HIPAA compliance. Learn more about eligible apps

  5. Once the app instances are tagged, they’ll appear on your HIPAA dashboard with the status TAGGED.

  6. Follow the same process for each app you wish to tag to enable HIPAA compliance.

If you wish to untag your app instances, you must confirm that there is no PHI in the app and agree that your data will no longer be processed, stored, or transmitted in accordance with HIPAA or your BAA with Atlassian.

After tagging apps, you need to follow the HIPAA Implementation Guide and configure your apps accordingly before you upload any PHI into your apps. Learn more about the HIPAA Implementation Guide

It’s important to remember that HIPAA compliance is a shared responsibility between Atlassian and you. Completing these steps won't automatically guarantee your compliance with HIPAA, you must also ensure that you follow HIPAA best practices.

Still need help?

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