Build journeys in Jira Service Management

Find out more about creating journey types to connect work items across projects.

Find out more about how to add a trigger to a journey type.

Find out more about how to add work items to a journey type.

Find out how to assign values to fields so work items in a journey can be created using content gathered from other work items.

Find out how to add dependencies to pause the progress of your journey.

Find out more about adding Automation rules to work items in a journey type.

Find out more about managing active and inactive journey types.

Find out more about editing a published journey type.

Find out more about keeping track of work items created as part of a journey.